Privacy Policy

1. Introduction

Zepy Labs LLC ("Zepy Labs," "we," "us," or "our") operates mobile and web applications. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our products and visit our website at zepylabs.com (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Contact information (name, email address) when you reach out to us
• Account information when you create an account in one of our apps
• Feedback, support requests, or other communications you send us

Information collected automatically:

• Usage data such as features accessed, session duration, and interactions
• Device information (device type, operating system, app version)
• Crash reports and performance diagnostics to improve stability
• IP address and general location (country/region level)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Respond to your inquiries and provide customer support
• Send important service-related communications
• Analyze usage trends to enhance user experience
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

Our applications may use third-party services (such as analytics providers, crash reporting tools, or AI infrastructure providers) that collect information used to identify you. These third parties have their own privacy policies. We only work with providers who maintain reasonable data protection standards.

5. Data Retention

We retain your personal information only for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

6. Security

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability where technically feasible

To exercise any of these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: